SLASH TICKETS

Easy support tickets for your server with only two slash commands in force- one for your server members, and the other for you - the admin/moderators

Features

A simple, modern ticketing app for your community server that operates on two slash commands:

/ticket-create (creates a support channel in the server that can only be viewed by the command-sender and the staff.)
/ticket-close (used by the staff to destroy the channel once the issue is resolved; to ensure only you can use this command, configure Integration in your Server Settings.)

Set Up Instructions

Link your Discord bot
Set your Guild ID (in the Envionment Variables)
Set your Staff's role ID (in the Envionment Variables)
Build these two slash commands using the Autocode Slash Command Builder and link them to your bot-

/ticket-create
/ticket-close

If you wish, you can change the editable values in your code like the name of your support channel, the embed colour and description.
Click Save on your project

Commands

/ticket-create (for the server members)
/ticket-close (for the server staff)

Notes

VERY IMP: REMEMBER TO LIMIT THE /ticket-close INTEGRATION ONLY TO STAFF MEMBERS TO ENSURE ONLY THE STAFF MEMBERS CAN CLOSE THE TICKET. You can do so by going to Server Settings > Integration > Search for your bot in Bots and Apps > Change the /ticket-close permission. The Integration tab can only be accessed on the desktop client.